[rt-users] (no subject)

[Matthew Watson]

Ok, have you checked that someone hasn't been fiddling with your apache
config (eg, check what user apache is running as)?

 

Regards,
Matt.

 

 

________________________________

From: Andrew Xenides [mailto:andrew at staff.esc.net.au] 
Sent: Tuesday, April 05, 2005 2:17 PM
To: Matthew Watson
Cc: rt-users at lists.bestpractical.com
Subject: RE: [rt-users] (no subject)

 

yes, i know, all the permissions are exactly the same as they were
before the reboot.

 

let me repeat the scenario.

 

RT is working

reboot server

RT gives error

 

Andrew Xenides
Web Developer
EscapeNet 
465 South Road
Keswick SA 5035
T: (08) 8292 5200
F: (08) 8292 5299
E: andrew at staff.esc.net.au
W: http://www.esc.net.au

 

	 

	
________________________________


	From: Matthew Watson
[mailto:matthew.watson at staff.netspace.net.au] 
	Sent: Tuesday, 5 April 2005 3:42 PM
	To: Andrew Xenides; rt-users at lists.bestpractical.com
	Subject: RE: [rt-users] (no subject)

	Umm, not to be rude, but have you read the error message?

	 

	"RT Couldn't write to session directory
'/opt/rt3/var/session_data'"

	 

	Further down, it even tells you what to do about it

	 

	"Check that this dir ectory's permissions are correct."

	 

	Regards,
	Matt.

	 

	 

	
________________________________


	From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Andrew
Xenides
	Sent: Tuesday, April 05, 2005 2:09 PM
	To: rt-users at lists.bestpractical.com
	Subject: [rt-users] (no subject)

	 

	we rebooted the rt server and now get this error when trying to
bring up the login screen

	 

	any ideas?

	 

error: 

RT Couldn't write to session directory '/opt/rt3/var/session_data': Died
at /usr/local/lib/perl5/site_perl/5.8.5/Apache/Session/Generate/MD5.pm
line 40.

Stack:
[/usr/local/lib/perl5/site_perl/5.8.5/Apache/Session/Generate/MD5.pm:40]
[/usr/local/lib/perl5/site_perl/5.8.5/Apache/Session.pm:400]
[/opt/rt3/share/html/Elements/SetupSessionCookie:64]
[/opt/rt3/share/html/autohandler:73]
. Check that this dir ectory's permissions are correct. at
/opt/rt3/share/html/Elements/SetupSessionCookie line 89.

context: 

... 

 

85: 

};

86: 

undef $cookies{$cookiename};

87: 

}

88: 

else {

89: 

die "RT Couldn't write to session directory '$RT::MasonSessionDir': $@.
Check that this dir ectory's permissions are correct.";

90: 

}

91: 

}

92: 

 

93: 

if ( !$cookies{$cookiename} ) {

... 

 

code stack: 

/opt/rt3/share/html/Elements/SetupSessionCookie:89
/opt/rt3/share/html/autohandler:73

	 

	Andrew Xenides
	Web Developer
	EscapeNet 
	465 South Road
	Keswick SA 5035
	T: (08) 8292 5200
	F: (08) 8292 5299
	E: andrew at staff.esc.net.au
	W: http://www.esc.net.au

	 

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