[rt-users] (no subject)

[Matthew Watson]

Hmm. Well, those (if I call correctly) are mysql's data files.. so are
you able to check that mysql came up cleanly?

 

Regards,
Matt.

 

 

________________________________

From: Andrew Xenides [mailto:andrew at staff.esc.net.au] 
Sent: Tuesday, April 05, 2005 2:31 PM
To: 'Andrew Xenides'; Matthew Watson
Cc: rt-users at lists.bestpractical.com
Subject: RE: [rt-users] (no subject)

 

on further investigation. the apache error logs show

 

DBD::mysql::st execute failed: Can't find file: './rt3/Users.frm'
(errno: 13) at
/usr/local/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line
480.
RT::Handle=HASH(0x12ff3104) couldn't execute the query 'SELECT  * FROM
Users WHERE Name = ?' at
/usr/local/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line
494.
DBD::mysql::st execute failed: Can't find file: './rt3/Users.frm'
(errno: 13) at
/usr/local/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line
480.
RT::Handle=HASH(0x12ff3104) couldn't execute the query 'SELECT  * FROM
Users WHERE Name = ?' at
/usr/local/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line
494.

 

for each load. 

 

now, could this file have been deleted somehow? how can i recreate it?

 

Andrew Xenides
Web Developer
EscapeNet 
465 South Road
Keswick SA 5035
T: (08) 8292 5200
F: (08) 8292 5299
E: andrew at staff.esc.net.au
W: http://www.esc.net.au

 

	 

	
________________________________


	From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Andrew
Xenides
	Sent: Tuesday, 5 April 2005 3:47 PM
	To: 'Matthew Watson'
	Cc: rt-users at lists.bestpractical.com
	Subject: RE: [rt-users] (no subject)

	yes, i know, all the permissions are exactly the same as they
were before the reboot.

	 

	let me repeat the scenario.

	 

	RT is working

	reboot server

	RT gives error

	 

	Andrew Xenides
	Web Developer
	EscapeNet 
	465 South Road
	Keswick SA 5035
	T: (08) 8292 5200
	F: (08) 8292 5299
	E: andrew at staff.esc.net.au
	W: http://www.esc.net.au

	 

		 

		
________________________________


		From: Matthew Watson
[mailto:matthew.watson at staff.netspace.net.au] 
		Sent: Tuesday, 5 April 2005 3:42 PM
		To: Andrew Xenides; rt-users at lists.bestpractical.com
		Subject: RE: [rt-users] (no subject)

		Umm, not to be rude, but have you read the error
message?

		 

		"RT Couldn't write to session directory
'/opt/rt3/var/session_data'"

		 

		Further down, it even tells you what to do about it

		 

		"Check that this dir ectory's permissions are correct."

		 

		Regards,
		Matt.

		 

		 

		
________________________________


		From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Andrew
Xenides
		Sent: Tuesday, April 05, 2005 2:09 PM
		To: rt-users at lists.bestpractical.com
		Subject: [rt-users] (no subject)

		 

		we rebooted the rt server and now get this error when
trying to bring up the login screen

		 

		any ideas?

		 

error: 

RT Couldn't write to session directory '/opt/rt3/var/session_data': Died
at /usr/local/lib/perl5/site_perl/5.8.5/Apache/Session/Generate/MD5.pm
line 40.

Stack:
[/usr/local/lib/perl5/site_perl/5.8.5/Apache/Session/Generate/MD5.pm:40]
[/usr/local/lib/perl5/site_perl/5.8.5/Apache/Session.pm:400]
[/opt/rt3/share/html/Elements/SetupSessionCookie:64]
[/opt/rt3/share/html/autohandler:73]
. Check that this dir ectory's permissions are correct. at
/opt/rt3/share/html/Elements/SetupSessionCookie line 89.

context: 

... 

 

85: 

};

86: 

undef $cookies{$cookiename};

87: 

}

88: 

else {

89: 

die "RT Couldn't write to session directory '$RT::MasonSessionDir': $@.
Check that this dir ectory's permissions are correct.";

90: 

}

91: 

}

92: 

 

93: 

if ( !$cookies{$cookiename} ) {

... 

 

code stack: 

/opt/rt3/share/html/Elements/SetupSessionCookie:89
/opt/rt3/share/html/autohandler:73

		 

		Andrew Xenides
		Web Developer
		EscapeNet 
		465 South Road
		Keswick SA 5035
		T: (08) 8292 5200
		F: (08) 8292 5299
		E: andrew at staff.esc.net.au
		W: http://www.esc.net.au

		 

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