[rt-users] Handling of text attachments; launch external app?

[Ben Goodwin]

False alarm - the user sending in the attachment was using Pine which sent
the .log file as text/plain instead of octet/stream like all the other
logfiles we've been getting.
 
    -=| Ben

  _____  

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of
ben at atomicmatrix.net
Sent: Thursday, April 07, 2005 11:46 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Handling of text attachments; launch external app?


We recently upgraded from RT 3.0.10 (perl 5.6.1) to 3.2.3 (perl 5.8.5).  I
have a user who's stating that the old installation handled "*.log" text
attachments differently.  Specifically, when clicking on the attachment in
the past, his application defined for .log files would open the attachment.
Now it just opens in a browser window.  He has to right-click save then open
the resulting file.  I realize this may be more appropriate or RFC behavior
or something, but is there a way to get it to work the old way?
 
Thanks!
 
    -=| Ben
 
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