[rt-users] Bugs in RT 3.4.1?

[Jesse Vincent]

On Fri, Apr 29, 2005 at 11:08:32AM -0400, Victor Danilchenko wrote:
> 	Hi,
> 	We have recently upgraded from RT 3.0.6 to RT 3.4.1, and I 
> noticed a couple of bugs.
> 
> 1) When you click on Comment/Reply/Resolve tabs in the ticket view, a
>    comment transaction is added. it has no text attachments, and it gets
>    added even if you do nothing in the update page, just go right back.
>    The actual update, if you make it, gets added normally as a separate
>    transaction.

Your RT database is running on mysql, but you don't have innodb tables.

> 
> 2) When I specify CC or BCC in the update window, it never gets
>    processed. The addresses specified there never get a copy of the
>    message. Ticket CCs work just fine, though.

You're missing the new scrips for "notify other recipients" that were
added in RT 3.2.


> 	In fact, none of these are major problems, not even #2, because 
> we have ACL-locked-down RT installation, so we CC people by adding them 
> to the ticket CC list; still, these issues, at least ##1&2, seem to be 
> bugs.

I think they were actually upgrade issues.