[rt-users] "Search" doesn't work anymore

Les Stott support at cyberpro.com.au
Tue Aug 9 09:09:51 EDT 2005


You should probably check through the "Configuration" - "Global" - group 
rights and or user rights. You may have to define privileges for the 
root user to do searches.

What error do you get if you login as root and try to search?

Regards,

Les

Olivier Gigondan wrote:

> Thanks for the url. But now it works except for the "root user"
>
>     ----- Original Message -----
>     *From:* Les Stott <mailto:support at cyberpro.com.au>
>     *To:* Olivier Gigondan <mailto:ogigondan at coframi-toulouse.com>
>     *Cc:* rt-users at lists.bestpractical.com
>     <mailto:rt-users at lists.bestpractical.com>
>     *Sent:* Tuesday, August 09, 2005 1:00 PM
>     *Subject:* Re: [rt-users] "Search" doesn't work anymore
>
>     Sounds like you've installed the Statistics module. It breaks a
>     line of code in 3.4.2 regarding the search builder interface.
>
>     Follow the instructions from the link below to resolve....
>
>     http://wiki.bestpractical.com/index.cgi?RT3StatisticsPackage
>
>     Regards,
>
>     Les
>
>     Olivier Gigondan wrote:
>
>>     Hello !
>>      
>>     after upgrading from 3.0.10 to 3.4.2 the section "Tickets" on the
>>     left of the web interface. The link search the file
>>     "Listing.html" which doesn't exist in the installation of this
>>     new version.
>>     Can i have help ?
>>
>>------------------------------------------------------------------------
>>
>>_______________________________________________
>>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>>Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>>
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