[rt-users] "Search" doesn't work anymore

[Olivier Gigondan]

The root user has no less rights than others, and granting all rights no resolve the problem.
The error, is that the web page is not display well and there's the sand glass of the side of the mouse pointer and the only way to resolve is to restart "httpd".
There's an error message:
"/usr/local/apache/bin/httpd: error while loading shared libraries: /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi/auto/GD/GD.so: undefined symbol: gdFontGetLarge"
  ----- Original Message ----- 
  From: Les Stott 
  To: Olivier Gigondan ; rt-users at lists.bestpractical.com 
  Sent: Tuesday, August 09, 2005 3:09 PM
  Subject: Re: [rt-users] "Search" doesn't work anymore


  You should probably check through the "Configuration" - "Global" - group rights and or user rights. You may have to define privileges for the root user to do searches.

  What error do you get if you login as root and try to search?

  Regards,

  Les

  Olivier Gigondan wrote: 
    Thanks for the url. But now it works except for the "root user"
      ----- Original Message ----- 
      From: Les Stott 
      To: Olivier Gigondan 
      Cc: rt-users at lists.bestpractical.com 
      Sent: Tuesday, August 09, 2005 1:00 PM
      Subject: Re: [rt-users] "Search" doesn't work anymore


      Sounds like you've installed the Statistics module. It breaks a line of code in 3.4.2 regarding the search builder interface.

      Follow the instructions from the link below to resolve....

      http://wiki.bestpractical.com/index.cgi?RT3StatisticsPackage

      Regards,

      Les

      Olivier Gigondan wrote: 
        Hello !

        after upgrading from 3.0.10 to 3.4.2 the section "Tickets" on the left of the web interface. The link search the file "Listing.html" which doesn't exist in the installation of this new version.
        Can i have help ?
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