[rt-users] RT decides to change my query
Chris Benard
chris at highlandclinic.com
Thu Aug 25 11:05:55 EDT 2005
This is my query I'm trying to do:
(
Status = 'new'
OR
Status = 'open'
)
AND
(
(
Owner = 'cbenard'
)
OR
(
Queue = 'General'
AND
(
Owner = 'cbenard'
OR
Owner = 'Nobody'
)
)
)
RT changes my query to say AND, instead of OR after the owner of
cbenard. I've formatted this SEVERAL ways, but none seem to work.
Here's what I'm trying to do: I want to see all tickets in all queues
that are owned by me, and I want to see all tickets in General owned by
me or Nobody. The only status on any of the tickets that I want to see
is open and new.
Thanks,
Chris Benard
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