[rt-users] Do not send autoreply to certain emails

Asif Iqbal iqbala-rt-users at qwestip.net
Thu Dec 8 22:36:59 EST 2005

On Thu, Dec 08, 2005 at 08:37:51PM, Asif Iqbal wrote:
> Hi All
> Is there a way I can setup my queue so that for certain email(s) it does
> not create an autoreply? There are two cases where I need this
> 1. When the email comes from a host and user at host is not a valid email
> address or has no valid INBOX to receive the reply.
> 2. Another group--outside our control--also using RT to create ticket in
> our queue and the RT goes back-and-forth bouncing with autoreplies.
> Thanks

I found the following two links contributed by Bruce Campbell


Will they work for RT 3.2.3?


Asif Iqbal
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