[rt-users] Managing SPAM queue

[Darrin Khan]

Hello,

I too have been trying to find a solution to the exact same task.
At this stage we are looking at making copies of the incoming emails to disk
via procmail.
Using the /opt/rt3/bin/rt cli tool, selecting the tickets in the SPAM queue
and pulling out the message ID.
Then greping for the message-id to find the message in the folder on disk
and using that to import the origional message into spamassasin.

Very clunky way of doing it, but this is all I have been able to come up
with over the past few weeks of trying to find an efficient way of doing
this.

Hope this is of some help.

Darrin

On 12/12/05, Asif Iqbal <iqbala-rt-users at qwestip.net> wrote:
>
> On Thu, Dec 08, 2005 at 11:16:21PM, Asif Iqbal wrote:
> > Hi All
> >
> > I am using spamassassin before sending the email to RT. So it filters
> > out most-of-the spams before it reaches the queue. However there are
> > some spams that manage to slip thru the filter and make it to the queue
> > from time to time.
> >
> > To collect those tickets I created a separate queue call SPAM. Users
> > drop those spam tickets in that queue and that part works just fine.
> > Now I want pull those tickets out of the queue and pipe it through my
> > spam learner and then delete them. I think to do it as a cronjob would
> > be most efficient.
> >
> > However to achieve that I need to find a way grab the ticket with full
> headers in cli.
> >
> > Any suggestion or hints on this or pointing to a already better approach
> > would be greatly appreciated.
>
> In otherwords is there a way, may be cli or may be api, that I can pull
> a ticket's first transaction with all the email headers? Any reference
> to the wiki/list archive/rt book will do and I can start from there.
>
> Thanks
>
> --
> Asif Iqbal
> PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
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--
Darrin Khan
medavian at gmail.com
"If you save the world too often, it begins to expect it..."
- Unknown
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