[rt-users] Open Ticket Question

Jay R. Ashworth jra at baylink.com
Thu Dec 15 11:47:57 EST 2005


On Thu, Dec 15, 2005 at 08:37:07AM -0700, Nathan Oyler wrote:
>    That's  what  the stalled state is for. You can use the rt-remind user
>    contrib  to  remind about stalled tickets every few days. Should be in
>    the wiki.

The problem *I* had with Stalled is that the tickets don't show up in
your queue, at all.

Cheers,
-- jra
-- 
Jay R. Ashworth                                                jra at baylink.com
Designer                          Baylink                             RFC 2100
Ashworth & Associates        The Things I Think                        '87 e24
St Petersburg FL USA      http://baylink.pitas.com             +1 727 647 1274

	"Space is called 'space' because there's so much *space* there."
		- John Walker, of Fourmilab, on Trek's End



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