[rt-users] RTx::Statistics V1.7

Nick Metrowsky nmetrowsky at digitalglobe.com
Wed Dec 28 12:58:00 EST 2005

Hi Everyone,


I just installed the new RTx::Statistics V1.7 release and the problem
with blanking lines seems to be fixed. However, I found a different
problem. When I select the Multiple Queues menu item and select new,
open or reject, the software returns counts for all tickets ever entered
in the queue; stalled returns zero (no matter the time period chosen)
and resolved seems to be functioning correctly.


Take care!




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