[rt-users] RT 3.4.0 Change ownership issues?

[Crews, Richie]

That fixed it for the other users, however I noticed that when a user is
"SuperUser" own ticket is not part of their permissions. Is this
designed this way or just something new?

-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com] 
Sent: Wednesday, February 02, 2005 9:14 AM
To: Crews, Richie 
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RT 3.4.0 Change ownership issues?




On Wed, Feb 02, 2005 at 08:29:19AM -0500, Crews, Richie  wrote:
> I have just gone from 3.0.11 to 3.4.0 and noticed when you go under
> People of a ticket and attempt to change the owner from Nobody is
shows
> up the entire list of user IDs, this is some what ok but it does not
> show the actually users in RT. We have very few actually users on our
RT
> system, everyone else just emails in tickets and never gets created a
> real user account. Is there anyway to make it so the Change owner list
> only shows real users and not everyone who has emailed our RT system?
> 

It should be showing only users who have the right to "OwnTicket" for
that queue. Is there a chance that you've accidentally granted
"Everybody" or "Unprivileged" the right to "OwnTicket"?


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