[rt-users] Error display in Web UI on Resolve

Oluwatomisin Ilori tomisilori at yahoo.co.uk
Fri Feb 4 06:46:59 EST 2005


Hi all.
I run rt 3.2.2, perl  5.8.6, redhat linux 8.0, mod_perl 1 on apache 1.1.9 and mysql 4.1.9. I get this error anytime i click on resolve and i've not been able to get any mails out of RT. I've configured all the scrips to notify owners, requestors, adminccs on create, owner change, status change etc but they are not sending the mails out. please, can someone help me out. I get the error below on the web UI whenever i click on resolve:
(Check boxes to disable notifications to the listed recipients)

On Comment Notify AdminCcs as Comment with template Admin Comment 

System error
error: Can't locate object method "To" via package "RT::Action::NotifyAsComment" at /opt/rt3/share/html/Ticket/Elements/PreviewScrips line 101.
context: ... 97: <b><%$scrip->Description%></b><br>98: <&|/l, $scrip->ConditionObj->Name, $scrip->ActionObj->Name, $scrip->TemplateObj->Name&>[_1] [_2] with template [_3]</&>99: <br>100: %foreach my $type qw(To Cc Bcc) {101: %my @addresses = $scrip->ActionObj->Action->$type();102: <ul>103: %foreach my $addr (@addresses) {104: <li> <b><%loc($type)%></b>: <input type="checkbox" name="Ticket-<%$TicketObj->id%>-SquelchMailTo" value="<%$addr->address%>"> <%$addr->address%>105: % }... code stack: /opt/rt3/share/html/Ticket/Elements/PreviewScrips:101
/opt/rt3/share/html/Ticket/Update.html:121
/opt/rt3/share/html/autohandler:221
raw error





		
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