[rt-users] Reporting and stats

[Valter Lelli]

http://wiki.bestpractical.com/index.cgi?RT3StatisticsPackage
ftp://anonftp.mqsoftware.com/kfh/RT/
<ftp://anonftp.mqsoftware.com/kfh/RT/>  

Valter

________________________________

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Ravin
Mathoora
Sent: Monday, February 07, 2005 10:48 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Reporting and stats



Hi, I have just implemented the RT helpdesk and we are putting it
through a testing phase.

 

Does anyone know if RT generates reports/statistics....if not, is anyone
doing this via another tool/concept?

 

Any ideas would be great.

 

Thanks in advance

 

Best Regards,

Ravin

_________________________________

 

 

Ravin Mathoora

Managed Services Team, Virtual Access (Ireland) Ltd.

Unit 18, Trinity College Enterprise Centre, Pearse Street, Dublin 2,
Ireland

Tel:+353 1 604 1827 Fax: +353 1 670 5380

 

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