[rt-users] Todo list / custom checkboxes in tickets

[Jesse Vincent]

On Tue, Feb 08, 2005 at 01:00:56PM +0000, Sam Stickland wrote:
> Hi,
> 
> We're looking to use RT more extensively inside of our company, largely 
> for the tracking of new installs and the like. We'd like to be able to 
> create a custom todo list on the creation of a ticket; effectively a 
> selection of checkboxes with task items next to them.
> 
> It would be nice if tickets could have variable number of task items 
> depending on the nature of the ticket, but we'd settle for a hardcoded 
> number if there's a signifigantly large amount of work involved.
> 
> The standard custom fields don't seem to able to handle this sort of 
> complexity, so I guess it's time to put my programmer hat on? Is this a 
> feasible additional to RT, or will it not sit will with it's design? Has 
> anyone got any pointers on where to start, or to similar projects?

This is a project I actually specced for a customer last week, so
there's a reasonable chance it might just magically appear in the
not-to-distant future.

	Jesse

> 
> Thanks,
> 
> Sam
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> RT Administrator and Developer training is coming to your town soon! 
> (Boston, San Francisco, Austin, Sydney) Contact training at bestpractical.com 
> for details.
> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> 

--