[rt-users] Todo list / custom checkboxes in tickets

Jesse Vincent jesse at bestpractical.com
Tue Feb 8 10:05:13 EST 2005




On Tue, Feb 08, 2005 at 01:00:56PM +0000, Sam Stickland wrote:
> Hi,
> 
> We're looking to use RT more extensively inside of our company, largely 
> for the tracking of new installs and the like. We'd like to be able to 
> create a custom todo list on the creation of a ticket; effectively a 
> selection of checkboxes with task items next to them.
> 
> It would be nice if tickets could have variable number of task items 
> depending on the nature of the ticket, but we'd settle for a hardcoded 
> number if there's a signifigantly large amount of work involved.
> 
> The standard custom fields don't seem to able to handle this sort of 
> complexity, so I guess it's time to put my programmer hat on? Is this a 
> feasible additional to RT, or will it not sit will with it's design? Has 
> anyone got any pointers on where to start, or to similar projects?

This is a project I actually specced for a customer last week, so
there's a reasonable chance it might just magically appear in the
not-to-distant future.

	Jesse

> 
> Thanks,
> 
> Sam
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