[rt-users] anyone using rt3 for abuse handling?

[Franz Georg Köhler]

Hello,

I wonder if anyone on this list is using rt3 for abuse handling?

I thought it would be a good idea to send all abuse mail to a special
abuse queue, but I can't find any possibility to forward tickets to 3rd
persons outside rt?


I also read some old mail from rt-users' archive telling me that
everything will get better with rt release 2..

http://lists.bestpractical.com/pipermail/rt-users/2001-February/001730.html