[rt-users] anyone using rt3 for abuse handling?

[Franz Georg Köhler]

On So, Feb 13, 2005 at 05:47:35 +0100, Franz Georg Köhler <lists at openunix.de> wrote:
> Hello,
> 
> I wonder if anyone on this list is using rt3 for abuse handling?
> 
> I thought it would be a good idea to send all abuse mail to a special
> abuse queue, but I can't find any possibility to forward tickets to 3rd
> persons outside rt?


I wonder if RTIR might be more suitable for this task?

http://www.bestpractical.com/rtir/comparison.html