[rt-users] Problems with autogenerating passwords

[Oluwatomisin Ilori]

Thanks so much for the information. I've created the rt.log file and I also put the following lines in RT_SiteConfig file 
# Absolute file name or relative to path in LogDir option.Set($LogToFileNamed , "rt.log");# Log levelSet($LogToFile      , 'debug');

However, I still get the default auto reply when i create a ticket via an email without showing the auto-generated passwords

I also checked rt.log afterwards but there was nothing inside it.

Any assistance would be highly appreciated.

Thanks.

		
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