[rt-users] display custom field on 'at a glance' page

Stephen Fung stephen at hknet.com
Tue Jan 18 03:44:28 EST 2005

I am evaluating RT 3.2.2 but found that there is no longer an 'Area'
field for a queue. I tried to simulate it by using custom field on queue.

My question is, how can I display this field on the 'at a glance'
summary page? Since it is not a global custom field, I cannot just copy
the MyRequests and MyTickets to the local directory and modify them to
include 'CustomField.Area' in the 'Format' string.

Any solution or example code?

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