[rt-users] RTx-Shredder

Ruslan U. Zakirov Ruslan.Zakirov at acronis.com
Tue Jan 25 17:43:31 EST 2005


Caleb Peters wrote:
> Hello RT users,
> 
>  
> 
> I downloaded and installed  RTx-Shredder from CPAN and I installed the 
> patch that comes with it. I had it semi working in that, when I ran the 
> rtx-shredder script I got a message that said "49 tickets will be 
> deleted, are you shure?" and I said yes. It then acted like it worked 
If list was not empty then you had patch applied.
Do you have any records in your RT logs?

> but when I went and ran it again I got the exact same message. I then 
> applied the patch that came with the CPAN install and now when I run the 
> script I get "Ticket List Empty" which I know is not true because I'm 
> looking at the deleted tickets.
I think you revert patch.

> 
>  
> 
> I searched through the archives and it looks like some other people were 
> having the same problems I am experiencing but for everyone else when 
> the applied the patch it seemed to work for them. I'm just wondering, am 
> I doing something wrong.
> 
>  
> 
> RT: 3.2.2
> 
> Debian Install
> 
> MySQL 4.0.22
> 
> Perl 5.8.4
> 
> Apache 1.3.33
> 
> 
> 
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> 
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