[rt-users] RTx-Shredder
Ruslan U. Zakirov
Ruslan.Zakirov at acronis.com
Tue Jan 25 17:43:31 EST 2005
Caleb Peters wrote:
> Hello RT users,
>
>
>
> I downloaded and installed RTx-Shredder from CPAN and I installed the
> patch that comes with it. I had it semi working in that, when I ran the
> rtx-shredder script I got a message that said "49 tickets will be
> deleted, are you shure?" and I said yes. It then acted like it worked
If list was not empty then you had patch applied.
Do you have any records in your RT logs?
> but when I went and ran it again I got the exact same message. I then
> applied the patch that came with the CPAN install and now when I run the
> script I get "Ticket List Empty" which I know is not true because I'm
> looking at the deleted tickets.
I think you revert patch.
>
>
>
> I searched through the archives and it looks like some other people were
> having the same problems I am experiencing but for everyone else when
> the applied the patch it seemed to work for them. I'm just wondering, am
> I doing something wrong.
>
>
>
> RT: 3.2.2
>
> Debian Install
>
> MySQL 4.0.22
>
> Perl 5.8.4
>
> Apache 1.3.33
>
>
>
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