[rt-users] Moving a ticket on deletion

[Stephen Turner]

At Friday 7/15/2005 03:27 PM, Viren Patel wrote:
>Hello. I am using RT 3.2.3. I would like to create a scrip
>to move a ticket from one queue  to another when the
>ticket is deleted. So I created a custom scrip for the
>originating queue as follows:

One more question that occurred to me - as you are immediately changing the 
status to new as soon as the ticket is deleted (as well as moving to 
another queue), why not just change the queue for these tickets and not 
bother about deleting?

Steve 
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