[rt-users] mailgate

[Labonte, Phil]

Yes basically that is it...

If you look at /etc/aliases that is where you assign which user you
designate as the one the receives the emails (rt by default).

Let me know if you need more help

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Paul
O'Rorke
Sent: Monday, July 18, 2005 2:25 PM
To: RT Users
Subject: [rt-users] mailgate

Hi all,

I'm trying to get a handle on RT to use for my employer's IT support.  
According to 'perldoc /opt/rt3/bin/rt-mailgate':

'... you will need first of all to create an RT user for the mail 
gateway and assign it a password; this helps to ensure that mail coming 
into the web server did originate from the gateway.'

I'm not at all clear on what this represents.  Is it a single user 
within RT that recieves all email directed at the system like 
help at rt.example.com?  Am I missing something fundamental here?

-- 
Paul O'Rorke

paul at paulororke.net

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