[rt-users] AutoReplying

[Brian W. Spolarich]

rt-users-bounces at lists.bestpractical.com wrote:
> I'm still new to this, but as far as I know, you just need to
> add the users as watchers for the queue via the web interface.

  That's right.  You will actually want to use Administrative Cc: for
your watchers, as the default scrips automatically include AdminCc:
users on correspondance (including the creation of the ticket).

  Configuration->Queues->(queue name)->Watchers.