[rt-users] Deleting attachments from Tickets using the Web UI

[David]

Greetings List,

Does anyone know of how to remove attachments from tickets once they
enter RT using the Web UI, or how to custom code this?.  I have
tickets coming through with attachments that are change request forms
that need to be updated eg: different revisions of the same file and
change managers are asking if they can just delete the attached file
and re-add.

Any help or directions would be most appreciated.

TIA.

David.