[rt-users] New status fields & start new RT from a certain number ?

[Philippe Dhont (Sea-ro)]

Hello!

RT works great and i have 2 questions.

1) Is it possible to add new STATUS fields ?
	new you have new, open, resolved etc but i want to add a few
more...


2) we have a company that is already using some sort of ticket program
so they want to continue with the tickets they have
11470 and so....so i don't want to add 11470 tickets before they can
start using it! :)

Is this possible ?

Grtz,
Verus
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