[rt-users] Inbound email put in to right queue.

[Thomas Earl]

Greetings to all, 

I've been searching the documentation all morning with no luck, but I'm
looking for a way to put email in to the a queue based on the to: field.

i.e. client-support at mydomain.com gets put right in to the client
support queue. 
I have added the following line to my aliases file... 

client-support: "|/opt/rt3/bin/rt-mailgate --debug --queue client
support --action correspond --url http://rt.mydomain.com/"

Here is what happens in the maillog file...

Mar  2 15:19:56 ns1 sendmail[25883]: j22FJuXJ025882:
to="|/opt/rt3/bin/rt-mailgate --debug --queue client support --action
correspond --url http://rt.mydomain.com/",
ctladdr=<client-support at rt.mydomain.com> (8/0), delay=00:00:00,
xdelay=00:00:00, mailer=prog, pri=30523, dsn=2.0.0, stat=Sent

and that's it... I'm not sure what I'm doing wrong here... Any help our
be great! 

Thanks, 

Tom