[rt-users] can't log in to web interface with fresh RT install on OSX

[steverieger]

See the notes I posted earlier this week about installing rt 2.4.1 on mac os
x server


Can you turn on rt logging to path_to_rt/var/log/rt.log make sure
permissions are set correctly


On 3/4/05 4:22 PM, "Chris Devers" <cdevers at pobox.com> wrote:

> If this is a FAQ and a variant of this question can be found in the
> archives, I apologize, but several minutes of poking around in the
> archives and in the wiki didn't give me any leads here.
> 
> I'm trying to set up RT 3.4.1 on a Mac, running OSX 10.3.8, and the
> built in Perl (5.8.1), Apache (1.3.33), and mod_perl (1.26).
> 
> The install appears to go smoothly, and when I try to load RT in the web
> interface, I get the login screen. This is as far as I can get though.
> If I log in, I'm immediately sent back to the login screen, no matter
> what I use for login credentials: root/password didn't work, and going
> into MySQL and deleting the value for the password field (which seems
> like an emergency way to have a blank password) didn't help either.
> 
> When trying to access the site, nothing relevant shows up in Apache's
> access_log or error_log, or in /var/log/system.log -- just normal GET
> requests recorded in the access log file.
> 
> I used to have RT working on my old Mac, but when it died and I copied
> the files & config over to my new one, this was the behavior I got. I
> thought maybe something got garbled in the move, so I'm trying now with
> a fresh install of the current build of RT, and it does the same thing.
> 
> Does RT just not get along with Panther's "old" version of Perl? Is
> there something else I can do to tease out more diagnostic information?
> 
> Any suggestions would be appreciated; more details available on request.
> 
>