[rt-users] cannot create tickets via email

[Labonte, Phil]

Hello all,

 

I am using RT 3.2.3 on Fedora Core 2.

The install is working and I can create tickets via the web and the
users receive email from RT confirming the tickets creation and changes.

 

However when I email rt at myserver no tickets get created. Now the box is
receiving the emails I have checked that.

This is a copy of my aliases file entries:

 

rt:         "|/usr/local/rt3/bin/rt-mailgate --queue general --action
correspond --url http://localhost/"

rt-comment: "|/usr/local/rt3/bin/rt-mailgate --queue general --action
comment --url http://localhost/"

 

How can I check why nothing is being generated? 

 

I guess you have noticed I am very green when it come to RT.

 

Thanks!

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20050324/5c71abde/attachment.htm>