[rt-users] email ticket problems

[Graham Dunn]

On Thu, Mar 24, 2005 at 12:37:07PM -0800, Frank Saxton wrote:
> I'm having the identical problem except that I also get a bounce message 
> saying that the service isn't available.
> 
> smrsh: "rt-mailgate" not available for sendmail programs (stat failed)
> 554 5.0.0 Service unavailable.

cd /etc/smrsh
ln -s /usr/local/rt3/bin/rt-mailgate rt-mailgate

That will get you around the smrsh issue.

Graham
> 
> Like the other fellow, I am running sendmail and if I envoke the command 
> manually (as root) it hangs.
> 
> I've made what I think are sane entries into RT_SiteConfig.pm