[rt-users] email ticket problems

[Frank Saxton]

Thanks very much Graham. That fixed it.

For documentation purposes, in my machine (RH ES 4.0) it 
was /opt/rt3/bin/rt-mailgate

On Thursday 24 March 2005 12:50, Graham Dunn wrote:
> On Thu, Mar 24, 2005 at 12:37:07PM -0800, Frank Saxton wrote:
> > I'm having the identical problem except that I also get a bounce message
> > saying that the service isn't available.
> >
> > smrsh: "rt-mailgate" not available for sendmail programs (stat failed)
> > 554 5.0.0 Service unavailable.
>
> cd /etc/smrsh
> ln -s /usr/local/rt3/bin/rt-mailgate rt-mailgate
>
> That will get you around the smrsh issue.
>
> Graham
>
> > Like the other fellow, I am running sendmail and if I envoke the command
> > manually (as root) it hangs.
> >
> > I've made what I think are sane entries into RT_SiteConfig.pm