[rt-users] Re: searching on untouched tickets
Stephane Bortzmeyer
bortzmeyer at nic.fr
Wed Mar 30 15:26:05 EST 2005
On Mon, Mar 28, 2005 at 02:53:06PM -0800,
matthew zeier <mrz at intelenet.net> wrote
a message of 25 lines which said:
> I need to search for tickets that haven't been touched in 2 hours and
> reassign to an alternate owner. What's the right limit to use?
May be (untested):
$tickets->LimitDate(FIELD => 'LastUpdated', OPERATOR => '>',
VALUE => localtime() - 2*3600);
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