[rt-users] Send a notification on priority change

Rick Russell rickr at rice.edu
Thu May 5 11:18:45 EDT 2005


Does 3.0 support custom conditions? If so:

     if ($self->TransactionObj->Field eq 'Priority')
       { return(1); }
     else
       { return(undef); }

But I haven't used any versions of RT prior to 3.2.

Rick R.

Cliff Flood wrote:

> Cliff Flood wrote, on 04/22/05 16:14:
> 
>> Hi all,
>>
>> I'd like to send a notification to requesters when a ticket has its 
>> priority changed.
..

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