[rt-users] Overriding Default Autoreply

[Dave Edwards]

* Jesse Vincent [2005-05-08T22:14-0400]:
> 
> A queue-specific template with the same name as a global template will
> replace the global template in scrips for that queue.

Ah, that's very cool!  Thanks, Jesse.  Andrew X., I thank you too.
-- 
Dave Edwards <dle&sympatico,ca>
Freelance and Technical Writer,
With Special Interest in Open Source Software
http://bigStory.homelinux.org
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