[rt-users] cannot get the login screen

[Brookes, Iris]

Please help!!!!!
 
I'm installing RT3.4.1 on a Solaris machine ==> unname -a output: SunOS tocrsv02 5.8 Generic_117350-12 sun4u sparc SUNW,Sun-Fire-280R and I cannot get the login screen.
 
I've installed Apache, mod_perl and RT as non-root (rtusr). RT will be the only app running using this installed apache so here's a snip from my httpd.conf file:
##########################################
DocumentRoot "/home/rtusr/RT/share/html"

<Directory "/home/rtusr/RT/share/html">
    AllowOverride All
    Options Indexes ExecCGI FollowSymLinks
 
    PerlModule Apache::DBI
    PerlRequire /home/rtusr/RT/bin/webmux.pl
 
    AddDefaultCharset UTF-8
    SetHandler perl-script
    PerlHandler RT::Mason
 
    <IfModule mod_access.c>
           Order allow,deny
           Allow from all
    </IfModule>
</Directory>
###########################################
 
The area where this fails is at PerlHandler RT::Mason. If I replace RT::Mason with HTML::Mason::ApacheHandler this is what shows up in my browser:
System error

error: 	 Can't call method "TransactionDepth" on an undefined value at /home/rtusr/RT/share/html/autohandler line 49.
	
context: 	 
... 	 	
45: 	 %# END BPS TAGGED BLOCK }}}	
46: 	 <%INIT>	
47: 	 	
48: 	 # Roll back any dangling transactions from a previous failed connection	
49: 	 $RT::Handle->ForceRollback() if $RT::Handle->TransactionDepth;	
50: 	 	
51: 	 	
52: 	 local *session unless $m->is_subrequest; # avoid reentrancy, as suggested by masonbook	
53: 	 	
... 	 	
code stack: 	 /home/rtusr/RT/share/html/autohandler:49	
 
Can't call method "TransactionDepth" on an undefined value at /home/rtusr/RT/share/html/autohandler line 49.Trace begun at /home/rtusr/lib/perl5/site_perl/5.8.5/HTML/Mason/Exceptions.pm line 131 HTML::Mason::Exceptions::rethrow_exception('Can\'t call method "TransactionDepth" on an undefined value at /home/rtusr/RT/share/html/autohandler line 49.^J') called at /home/rtusr/RT/share/html/autohandler line 49HTML::Mason::Commands::__ANON__ at /home/rtusr/lib/perl5/site_perl/5.8.5/HTML/Mason/Component.pm line 136 HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x1046b3c)') called at /home/rtusr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1069 eval {...} at /home/rtusr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1068HTML::Mason::Request::comp(undef, undef, undef) called at /home/rtusr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 338eval {...} at /home/rtusr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 338eval {...} at /home/rtusr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 297 HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x1015730)') called at /home/rtusr/lib/perl5/site_perl/5.8.5/HTML/Mason/ApacheHandler.pm line 134eval {...} at /home/rtusr/lib/perl5/site_perl/5.8.5/HTML/Mason/ApacheHandler.pm line 134 HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0x1015730)') called at /home/rtusr/lib/perl5/site_perl/5.8.5/HTML/Mason/ApacheHandler.pm line 827 HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x1014fb0)', 'Apache=SCALAR(0x23cf2c)') called at (eval 175) line 8 HTML::Mason::ApacheHandler::handler('HTML::Mason::ApacheHandler', 'Apache=SCALAR(0x23cf2c)') called at /dev/null line 0eval {...} at /dev/null line 0
Can anyone help me please?  Thanks.
Iris
 
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