[rt-users] problem with email gateway

[Jon Daley]

 	Perhaps a dumb question, but if you are sitting on that machine, 
what do you get if you go to https://192.0.2.217/tickets/

Are there any messages in the apache access/error log?

Lastly, is your mailserver using the current /etc/aliases, or do you have 
to tell it to reload it (perhaps by running 'newaliases')?


On Thu, 12 May 2005, Adrian Coroian wrote:
> Hello all,
>
> I have setup the email gateway using postfix and when i try to send email to
> support i always get this message:
>
> May 12 08:28:49 server postfix/local[21127]: 0862C80091: to=<
> <mailto:support at server> support at server>, relay=local, delay=439,
> status=deferred (temporary failure. Command output: An Error Occurred
> =================  404 Not Found )
>
> I have tried to troubleshoot this problem. I sent an email to another user
> on the server and the user received it correctly and could reply back.
> I am thinking maybe there is a problem in /etc/aliases
>
> Here is what i have in /etc/aliases
>
> support:                      "|/opt/rt3/bin/rt-mailgate --queue support
> --action correspond --url https://192.0.2.217/tickets/"
> support-comment:        "|/opt/rt3/bin/rt-mailgate --queue support --action
> comment --url https://192.0.2.217/tickets/"
>
> I dont know what is wrong there. Apache is running https on default https
> port 443.
>
> Thanks for your help
>
>
>
>