[rt-users] problem with email gateway

[Pavel Ruzicka]

use http:// in your aliases, it might work. Its clear you have to have
/tickets/ URL accesible through http.

Ruza

Adrian Coroian wrote:

>Hello all,
> 
>I have setup the email gateway using postfix and when i try to send email to
>support i always get this message:
> 
>May 12 08:28:49 server postfix/local[21127]: 0862C80091: to=<
><mailto:support at server> support at server>, relay=local, delay=439,
>status=deferred (temporary failure. Command output: An Error Occurred
>=================  404 Not Found )
> 
>I have tried to troubleshoot this problem. I sent an email to another user
>on the server and the user received it correctly and could reply back.
>I am thinking maybe there is a problem in /etc/aliases 
> 
>Here is what i have in /etc/aliases
> 
>support:                      "|/opt/rt3/bin/rt-mailgate --queue support
>--action correspond --url https://192.0.2.217/tickets/"
>support-comment:        "|/opt/rt3/bin/rt-mailgate --queue support --action
>comment --url https://192.0.2.217/tickets/"
>
>I dont know what is wrong there. Apache is running https on default https
>port 443. 
> 
>Thanks for your help
> 
>
> 
>
>  
>
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