[rt-users] using with exchange 2000

[Jonathan Jesse]

Do I have to change my mail config?  This is the first time I have setup
mail on a linux box so I'm very new at it.  Currently exim4 is running
and is bouncing email off my Exchange server's smtp server.  Do I need
to install a different mail program?  Is there a site that can help me
configure this properly?



On Wed, 2005-05-11 at 10:45 +0100, Norton, Ian wrote:
> Hi Jonathan,
> 
> The technique referred to by Atom is known as a mail enabled contact
> within exchange.
> More details at http://support.microsoft.com/?kbid=281926.
> 
> This may be of interest to you once your incoming mail is sorted.
> 
> We're using this technique to make RT queues appear in the exchange
> global address list.
> 
> Regards, Ian.
> --
> Ian Norton
> Mail & Systems Support
> University of Lancaster
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Atom
> Powers
> Sent: 10 May 2005 20:40
> To: Jonathan Jesse; spiv007; rt-users at lists.bestpractical.com
> Subject: RE: [rt-users] using with exchange 2000
> 
>  
> I have an "contact" set up in my MS Exchange organization to send mail
> destined to "*@helpdesk.domain.com" to my RT server; the rt server reads
> the "to" address and processes it into the correct queue. And the queue
> has the reply address "helpdesk at helpdesk.domain.com".
> 
> If I send a message to helpdesk at helpdesk.domain.com MS exchange forwards
> it to helpdesk.domain.com; on the RT server I have this in my aliases
> file:
> helpdesk: "|/usr/local/rt3/bin/rt-mailgate --queue HelpDesk --action
> correspond --url http://helpdesk.domain.com/helpdesk"
> I have a similar entry in my aliases file for each of my queues.
> 
> ----
> Perfection is just a word I use occasionally with mustard.
> 
> Atom Powers
> Systems Administrator
> Pyramid Breweries Inc.
> 206.682.8322 x251
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Jonathan
> Jesse
> Sent: Tuesday, May 10, 2005 12:34 PM
> To: spiv007; rt-users at lists.bestpractical.com
> Subject: RE: [rt-users] using with exchange 2000
> 
> Spiv007,
> 
> I am using Exchange 2k3 here, I have RT sending email out through my
> smtp server, however I don't have the other way flowing.  Would be
> interested to hear/read when you get it to work.
> 
> Jonathan Jesse
> Network+, Linux+, A+
> MCSA
> Network Specialist
> Founders Trust Personal Bank
>  
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> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of spiv007
> Sent: Tuesday, May 10, 2005 3:31 PM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] using with exchange 2000
> 
> if im runnging a exchnage 2lk server how can i get the email from the
> exchange server to my linux box to inject the email into a ticket?
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