[rt-users] RHEL FastCGI Problems

[Michael H. Brown]

That's what I thought too but when I change it to /opt/rt3/share/html/ I
get the Index.html page that says You're almost there.  FastCGI is
running so I'm not sure what's happening.

Thanks,
     mhb
 
Michael H. Brown
Network Administrator
Senex Services Corp.
317.613.3000 ext. 217
http://www.senexservicescorp.com
 
-----Original Message-----
From: Drew Barnes [mailto:barnesaw at ucrwcu.rwc.uc.edu] 
Sent: Monday, May 16, 2005 2:40 PM
To: Michael H. Brown
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RHEL FastCGI Problems

DocumentRoot looks like it might be broken.  It should be (I think) 
/opt/rt3/share/html/

Michael H. Brown wrote:

> I have RT 3.4.2 installed on RHEL 4 with all the current updates.  I 
> am able to run through the installation without any errors and RT 
> installs successfully.  I edited the httpd.conf file according to the 
> instructions on wiki.bestpractical.com and the apache service starts 
> successfully.  I can get to the login page and login but it never 
> makes it to the index.html page.  I get a 404 error and in the error 
> logs for apache I get a message about index.html not being found.
>
>  
>
> Here is my httpd.conf configuration for the virtual host:
>
>  
>
>      NameVirtualHost *:80
>
>  <VirtualHost *:80>
>
>  ServerAdmin root
>
>  DocumentRoot /var/www/html/
>
>  # Adding the following for RT (the ticket tracker)
>
>  AddHandler fastcgi-script fcgi
>
>  <Directory "/opt/rt3/share/html">
>
>  Options FollowSymLinks ExecCGI
>
>  AllowOverride None
>
>  </Directory>
>
>  # Pass through requests to display images
>
>  Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
>
>  </VirtualHost>
>
>  FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120
>
>  ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi
>
>  
>
>  
>
> Here are the errors that I am getting in the error.log file:
>
>  
>
>  [Mon May 16 13:16:02 2005] [notice] FastCGI: process manager 
> initialized (pid 12536)
>
> [Mon May 16 13:16:02 2005] [warn] FastCGI: server 
> "/opt/rt3/bin/mason_handler.fcgi" started (pid 12537)
>
> [Mon May 16 13:16:04 2005] [notice] mod_python: Creating 4 session 
> mutexes based on 256 max processes and 0 max threads.
>
> [Mon May 16 13:16:06 2005] [notice] Apache/2.0.52 (Red Hat) configured

> -- resuming normal operations
>
> [Mon May 16 13:16:25 2005] [error] [client 10.0.0.29] File does not 
> exist: /var/www/html/index.html, referer: http://10.0.0.29/rt
>
> [Mon May 16 13:16:26 2005] [error] [client 10.0.0.29] File does not 
> exist: /var/www/html/favicon.ico
>
> [Mon May 16 13:30:40 2005] [error] [client 10.0.0.5] File does not 
> exist: /var/www/html/index.html, referer: http://10.0.0.29/rt
>
>  
>
>  
>
> Any help would be appreciated.
>
>  
>
>  
>
>  
>
>  
>
> Thanks,
>
>      mhb
>
>  
>
> Michael H. Brown
>
> Network Administrator
>
> Senex Services Corp.
>
> 317.613.3000 ext. 217
>
> http://www.senexservicescorp.com
>
>  
>
>  
>
>
------------------------------------------------------------------------
> The Senex Services Corp. email system added the following official 
> information to this message.
>
------------------------------------------------------------------------
> NOTICE OF CONFIDENTIALITY
>
------------------------------------------------------------------------
> The information in this email, including attachments, may be 
> confidential and/or privileged and may contain confidential health 
> information.  This email is intended to be reviewed only by the 
> individual or organization named as addressee.  If you have received 
> this email in error please notify Senex Services Corp. immediately - 
> by return message to the sender or to security at senexco.com 
> <mailto:security at senexco.com> - and destroy all copies of this message

> and any attachments.  Please note that any views or opinions presented

> in this email are solely those of the author and do not necessarily 
> represent those of Senex Services Corp.  Confidential health 
> information is protected by state and federal law, including, but not 
> limited to, the Health Insurance Portability and Accountability Act 
> (HIPAA) of 1996 and related regulations.
>
------------------------------------------------------------------------
>
------------------------------------------------------------------------
>
>-----------------------------------------------------------------------
-
>
>_______________________________________________
>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
>Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>

-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati