[rt-users] Custom Fields visibility - Logic bug or intentional?

Richard Ellis Richard.Ellis at Sun.COM
Tue May 17 09:02:10 EDT 2005


On Tue, 2005-05-17 at 13:16, Todd Chapman wrote:
> On Tue, May 17, 2005 at 01:40:35PM +0100, Richard Ellis wrote:
> > Yes its a pre 3.4 Global CF, but if you have to define the permissions
> > for Global CF's post 3.4 so that they appear for the ordinary user,
> > surely it is logical to be able to prevent them from appearing at the
> > queue level.
> > 
> > Otherwise, I would need to remove it as a global and redefine it again.
> > I wouldn't like to guess how existing data would react to that.
> > 
> 
> Are you sure the global CF is not a different CF that happens
> to have the same name? ALso, what version for RT?

Aha, error located between chairback and keyboard. I'll now go shoot
myself. You have to deselect it as a global and redefine it at the
Custom Field level now.

Have a nice day




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