[rt-users] Resolve Tickwt with one Click

[Travis Campbell]

On Fri, Nov 11, 2005 at 09:51:17AM -0800, Roderick A. Anderson wrote:
> Checking the Wiki I didn't see any mention of a method to Resolve a 
> Ticket ( within RT ) with one click - no comment no submit changes 
> button.  Just Resolve the ticket.
> 
> And even better would be that only the Owner could do this.  Anyone else 
> would be, given their permissions, sent to the normal Comment/Resolve 
> page or error page.
> 
> I could do this via a separate web page but it would be a good-thing to 
> do it from within RT.
> 
> Looks to be a customization of the Ticket Display page and a custom action.
> 
> Anyone done this?

Modify Ticket/Elements/Tabs and change the Resolve link so it doesn't
have an Action=Comment associated with it.

Travis

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