[rt-users] Ticket Query causes mysql to spin endlessly

[Vance Vagell]

We also have this problem, where searching through the content of
tickets causes the session to lock up.  If it is a lengthy search, the
browser needs to be closed and the cookies deleted.  If it a short
search, it returns results and has no problems.  I have found that
specify more search parameters speeds up the search (obviously), and
that avoids this problem most of the time.  But there are times when you
need a more general search, and then you gamble with locking up the
session.

- Vance
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