[rt-users] Scheduling of RT tickets or calendar integration?

[Howard Jones]

Scott Muller wrote:

> Mike Dent wrote:
>
>> I sent this to the list 6 months ago, just wondered if anybody had
>> found a decent
>> way around this one?
>>
>> thanks
>> Mike
>>
>> ---------- Forwarded message ----------
>> From: Mike Dent <mcdent at gmail.com>
>> Date: Jun 9, 2005 7:32 PM
>> Subject: Scheduling of RT tickets or calendar integration?
>> To: rt-users at lists.bestpractical.com
>>
>>
>> Hi,
>> is there any way to schedule tickets in RT and have these displayed in
>> some kind of calendar, webcal or similar?
>>
>> It would be nice to be able to view available dates/times and then
>> schedule tickets to these empty
>> 'slots' .
>>
>> I cant find any mention of this functionality on the wiki or google.
>>
>> Thanks
>> Mike
>
>
> Mike,
>
> I have recently created a link from RT to a web calendar
> http://www.k5n.us/webcalendar.php
>
> It's a bit of a hack but it seems to work OK. Basically whenever a 
> "Starts" or "Due" date is set in a ticket, it creates an entry in the 
> calendar for that user. At the moment you have to have the same user 
> names in webcal and RT. I have a global scip that fires of a perl 
> script to create the calendar entries. Be warned the RT scrip is very 
> rough, and the perl code even rougher !
>
> I have just had a quick look at the code and it does actually remap 
> one RT user to a different Webcal user. A real programmer may be able 
> to use this as a basis for a real interface.
>
>
Another possibility would be to have an iCal feed, similar to the 
current RSS feeds. I have some code around to generate those (not from 
RT), and then you can use the resulting URL as a 'subscription' in *any* 
calendar app that supports iCal. I don't use the dates in RT at all, so 
it's not really any use to me, but I think it would be a more 'standard' 
way to do it.

Could you post your code, Scott?