[rt-users] [ANNOUNCE] Paper shredders remained in the last century

[Todd Chapman]

On Mon, Oct 03, 2005 at 10:37:15PM +0400, Ruslan Zakirov wrote:
> On 10/3/05, Todd Chapman <todd at chaka.net> wrote:
> > On Mon, Oct 03, 2005 at 08:25:31PM +0400, Ruslan Zakirov wrote:
> > > On 10/3/05, Todd Chapman <todd at chaka.net> wrote:
> > > > The module doesn't check for dependency on IO::String.
> > > Oh, may be, but I've commited change that get rid of this requirement.
> > > PerlIO::scalar does the same. Commited to svn, grab it from
> > > https://opensvn.csie.org/rtx_shredder or
> > > http://opensvn.csie.org/rtx_shredder.
> > >
> >
> > Ruslan,
> >
> > I was shredding some tickets in production database (with backup)
> You were shredding from WebUI or CLI?

CLI

> 
> > and got a call that a ticket I was _not_ shredding was missing
> > some transactions and requestors. Once I suspended the shredder
> suspended?

ctrl-Z

> 
> > and redisplayed the ticket a few times everything started showing
> > up again.
> >
> > What would cause this? Is it a side-effect of the shredder design?
> I don't think that shredder may cause this, because it's designed to
> die if it changes RT API. It doesn't override any RT methods. Only one
> thing I can imagine that RT DB cache works bad under some conditions.

Don't know.

> 
> >
> > -Todd
> >
> 
> 
> --
> Best regards, Ruslan.