[rt-users] auto merging tickets

[Ruslan Zakirov]

On 10/7/05, steven collins <scollins at liquidweb.com> wrote:
> I tried to add the code from:
>
> http://archives.free.net.ph/message/20040319.180325.27528377.en.html
>
> Into the "new scripts" section but it just returns "Action not found". It seemed simple enough so I must be doing something wrong. Anyone want to point me in the right direction?

Where does it return "Action not found"? I didn't see such error.

>
> -steven
>
> * Marc A. Runkel (marc at tiosky.com) wrote:
> > Search for "NAGIOS" on the wiki and you'll find a scrip that can be tailored to do what you need.
> >
> > m.
> >
> > ________________________________
> >
> > From: rt-users-bounces at lists.bestpractical.com on behalf of scollins
> > Sent: Wed 10/5/2005 9:56 PM
> > To: rt-users at lists.bestpractical.com
> > Subject: [rt-users] auto merging tickets
> >
> >
> >
> > Is there a way to auto merge tickets with the same subject line (for
> > instance when a user opens multiple tickets in a row)? Or is there a
> > simple mysql command that I'm lacking that might accomplish this for
> > me?
> >
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--
Best regards, Ruslan.