[rt-users] TicketSQL question

Robert Spier rspier at pobox.com
Tue Oct 18 01:38:52 EDT 2005


> The query builder doesn't allow internal terms
> like requestor or owner or told on the right side
> of an equals sign.

Correct.

> If not, what is an appropriate query for
> "gimme all tickets where the requestor has been
> waiting more than X days for a response from the consultants" ?

Told > '3 days ago'

or 

LastUpdated > '3 days ago'

or something like that.



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