[rt-users] Text / Picture Attachment Issue

[Florian Hochstrasser]

Okay, I kind of solved this myself by setting $MaxInlineBody to 0, which
makes all ASCII- attachments to be displayed as links. But pictures
still appear inline.

 

________________________________

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Florian
Hochstrasser
Sent: Donnerstag, 20. Oktober 2005 15:57
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Text / Picture Attachment Issue

 

A user of our RT installation asked me this, and I was unable to find a
solution neither in the wiki nor the RT book:

 

He gets tickets (by email) with large textfile attachments which are
included in the ticket text automatically. This makes it difficult to
read the ticket history The same problem occurs with large .jpg's. How
could I make attachments always display as a link in the ticket history?

 

TIA, Florian

 

 


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