[rt-users] Query Builder not saving named query.

Stephen Turner sturner at MIT.EDU
Wed Oct 26 11:48:37 EDT 2005


At Wednesday 10/26/2005 11:37 AM, Carole Casaretto wrote:
>Hi all,
>
>We are having difficulty allowing  users (not defined as a super user) the 
>ability to create and save a search under "My Saved Search" or any 
>other  search saved privacy area in RT's Query Builder.
>
>We tried allowing Global Rights to "everyone"  for: CreateSavedSearch, 
>EditSavedSearch, LoadSavedSearch, ShowSavedSearch.
>
>This gave users access to the Query Builder Save and Load area but no 
>ability to actually save a search.  When a user tries to name a search and 
>clicks the Save button, the error message they receive are either:
>"Can't find a saved search to work with" or "Can't save this search."
>
>We appreciate any help you can provide.  Thanks so much.   Carole

Carole,

Try granting 'ModifySelf' to users - it's been a while, but I think that 
right plays a part in saving searches.

Steve 
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