[rt-users] Query Builder not saving named query.

Carole Casaretto CACasaretto at lbl.gov
Wed Oct 26 13:53:39 EDT 2005


Hi Steve,

It worked perfectly.  Adding 'ModifySelf' now allows users to save their 
searches.  Thank you so much for your help!  -- Carole --

Stephen Turner wrote:

> At Wednesday 10/26/2005 11:37 AM, Carole Casaretto wrote:
>
>> Hi all,
>>
>> We are having difficulty allowing  users (not defined as a super 
>> user) the ability to create and save a search under "My Saved Search" 
>> or any other  search saved privacy area in RT's Query Builder.
>>
>> We tried allowing Global Rights to "everyone"  for: 
>> CreateSavedSearch, EditSavedSearch, LoadSavedSearch, ShowSavedSearch.
>>
>> This gave users access to the Query Builder Save and Load area but no 
>> ability to actually save a search.  When a user tries to name a 
>> search and clicks the Save button, the error message they receive are 
>> either:
>> "Can't find a saved search to work with" or "Can't save this search."
>>
>> We appreciate any help you can provide.  Thanks so much.   Carole
>
>
> Carole,
>
> Try granting 'ModifySelf' to users - it's been a while, but I think 
> that right plays a part in saving searches.
>
> Steve
>
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