[rt-users] User groups with non-priv users

[Ruslan Zakirov]

On 9/20/05, Vance Vagell <vance.vagell at audiumcorp.com> wrote:
> Hello,
> 
> I have spent considerable time reading the Wiki and other documentation
> to figure this out.  We have an active installation of RT, and would
> like to start using groups to organize our customers.  For example, we
> would like to have a group for each company, with several users
> belonging to that group, so that they can share tickets, etc.
> 
> However, when I create a new group and attempt to add users to the
> group, only privileged users appear on the list.  I want to add
> customers (not staff members) to the group.
> 
> How can I get our customers to show up on this list, so that I can add
> them to the group?
Make them privileged, because you want give them privileges.
Privileged users are not only staff members.

> 
> Thank you,
> Vance
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-- 
Best regards, Ruslan.