[rt-users] Prohibit create/modify ticket

Sergey V. Panteleev Sergey.Panteleev at acronis.ru
Fri Sep 23 05:27:52 EDT 2005


Hi!
I need to prohibit ticket creation in some queues (with error message) 
if some custom fields are empty. How can I do this?
I thought I can use scrips for this task, but after examing 
"Transaction_Overlay.pm" I understood that it was a wrong idea :(

Thanks.



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